The advantage of working with us

When you work with Textron Aviation, you have a team of experts on your side. Below, you'll see several frequently asked questions. If you don't find what you're looking for, contact us.
Just like LinxUs, we provide answers.

I recently purchased a used aircraft. How do I get LinxUs Service?

First contact Technical Publications at +1 800-796-2665 (tmdc@txtav.com) to get the aircraft subscriptions including LinxUs switched over. Proof of transfer of ownership is required. You will receive a welcome letter typically within a few days once service setup is complete.

What kind of aircraft data can be transmitted to LinxUs?

Currently for Garmin equipped aircraft, the following data can be transmitted. (You're free to set aircraft transmit preferences the way you want).

  • Aircraft Faults and root cause identification (Avionics/Airframe Systems/Engines)
  • Engine Service Message information
  • Engine Exceedances data
  • Engine Trend data
  • Full time AReS (Aircraft Recording System) data
  • CAS message log
  • FOQA/ FDM data

LinxUs displays the same logged data that is available on the aircraft MFD, plus much more.

What equipment do I need to transmit LinxUs data?

Garmin GSR56 (Sat Receiver)
To transmit immediately in flight via the worldwide Iridium satellite network, your aircraft must be equipped with a Garmin GSR56 Satellite Receiver.

Garmin GDL59 (Data Link)
To transmit Central Maintenance Computer (CMC) via Wi-Fi on the ground, your aircraft must be equipped with a Garmin GDL59 (Wi-Fi Datalink). If you have a mobile hotspot, or a wireless router in your hangar or base of operation, this will allow the GDL59 to connect to the internet (via a secure pipe) to transmit your data.The GDL59 and GSR56 are installed as standard equipment on the following models:

  • Citation Longitude
  • Citation Latitude
  • Citation Sovereign +

AReS II
AReS II is a Wi-Fi enabled full time aircraft data recorder. Transmission of AReS II data enables advanced troubleshooting as well as FOQA/FDM data forwarding to your chosen provider (Textron Aviation Partners).

Options SkyCourier® Denali® M2® CJ3®+ Latitude® Sovereign®+ Longitude®
CDMS STD STD STD STD STD STD STD
GDL59 (Wi-Fi) N/A N/A 675 or 675A 675 or 675A STD STD STD
GSR56 (Iridium) OPT OPT 675 or 675A 675 or 675A STD* STD* STD
AReS STD STD STD STD STD STD STD

*Standard on 2016 and on model serial numbers starting with 680-0556 and 680A-0024.
For inquires Contact A Service Rep

What are my costs?

LinxUs Services
A continual LinxUs subscription is provided to you at no cost. LinxUs benefits continue with transfer of aircraft ownership.

Data Transmit from Your Airplane
Wi-Fi transmit is free. Iridium transmit through LinxUs Air is provided completely free for one year from new aircraft delivery date, or from subscription activation date for eligible aircraft in the field. If you've recently purchased a used aircraft, we offer a minimum of 6 months free LinxUs Air Service. Iridium transmit is the best way to get critical data sent off the airplane right away and wherever you are.

Where can I connect my aircraft?

A. Data may be sent IN AIR or on ground using your Garmin GSR56 Satellite Receiver and the Iridium satellite network.

B. You can connect the AReS II Unit and/or the Garmin GDL59 to your own Wi-Fi ground network. Your airplane will also connect to Wi-Fi at Textron Aviation Performance Centers.

Where does my data go and who has access to it?

Maintenance data is transmitted from your airplane in a binary encrypted format. Your data is passed through to the LinxUs server every 3 minutes. It can take up to six minutes (from time of transmit) for data availability on LinxUs, although it usually appears within a couple of minutes.

Once received at Textron Aviation, the data may be viewed by the Owner/ Operator on this site (LinxUs). Additionally, the Textron Aviation product support team may view this data for the purposes of troubleshooting your aircraft. Data notification and forwarding preferences are set by the Owner/Operator on the LinxUs My Account page.

How fast will LinxUs send me an email notification when my airplane has a fault in flight?

Depending on server batch process - at most 6 minutes.

Can I send engine trend data to my Trend Monitoring Provider?

Yes, LinxUs supports a completely hands off approach to engine trending with automatic data delivery to your trend provider.

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