Frequently Asked Questions
1. Who is eligible for the rebate program? All customers purchasing eligible brake products from the Textron Aviation Parts Distribution site are qualified to participate in the brake rebate program.
2. How can I confirm if my brakes qualify for the rebate? Eligible brake products will have a designated section on their product pages indicating rebate eligibility. If you're uncertain, please reach out to our customer support team for help.
3. How do I receive my rebate? Your rebate will be automatically processed if you qualify, based on
brake landings when you submit your core return claim.
4. Do I need to return the core immediately after purchasing? Yes, we recommend returning the core
promptly after your purchase to ensure quick processing of your rebate. Delays in returning the core may impact the rebate timeline.
5. How long does it take to receive my rebate? Once we receive and approve your core return, rebates
are typically processed within 30 to 45 days.
6. How are rebates determined? Rebates are calculated based on several different factors including eligibility, landings, and price.
7. What happens if my core return is rejected? If your core does not meet the criteria for acceptance, you will be notified by email. In this case, your rebate may not be processed. For further assistance, please reach out to customer support.
8. Who can I contact for more information? If you have any questions or need assistance with your rebate, our customer support team is here to help. You can contact us via phone or email for prompt assistance.