How to Register for an Account & Request Parts Access

If you have already registered for an account and just need access to the parts website, skip to Step 3.

Step 1: Complete the Online Registration

Visit the Account Registration page and complete the form. Once the form has been completed, click the "Next" button.

Screenshot of account registration online form

Review your account information and click "Confirm" to continue if there are no edits. Click "Back" to make edits.

 

Step 2: Confirm Your Account

Check your email for a message from no-reply@textron.com with the subject line "Confirm Your Account." Click the "Confirm Your Account" button.

Screenshot of the Confirm Your Account email message.

Click "Confirm Registration" to finalize account registration.

 

Step 3: Request Access to the Parts Website

Visit the Request Customer Access page and select whether you are an existing or new customer.

  • If you are an existing customer, please click "Yes (Existing Customer)" to provide your company name and customer number. Then click the "Submit Request" button.
  • If you are a new customer, please click "No (New Customer)" to complete the form and acknowledge the Terms & Conditions. Then click the "Submit Request" button. Completing this step gives you a Customer Number, which you can find in the top right corner of the homepage once you are logged in after access has been granted.

Screenshot of Request Customer Access screen

Once you complete either form and your access has been confirmed, you will receive a welcome email in your inbox. Please log out of the site and then log back into the site to see your updated parts.txtav.com access.

To gain access to other parts of the Textron Aviation site, such as billing management, service management, technical publications, or ProAdvantage, visit the Customer Portal Dashboard.

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