WICHITA, Kan. (Jan. 31, 2019) – Textron Aviation Inc., a Textron Inc. (NYSE:TXT) company, is stationing three of its Mobile Service Unit (MSU) vehicles in Atlanta, Georgia, during this year’s Super Bowl, bringing factory-direct service and support for Citation, King Air and Hawker customers flying to the event. The MSUs will be located at Peachtree Dekalb Airport (PDK), Fulton County Airport (FTY) and Cobb County Airport (RYY).
Super Bowl LIII is Sunday, Feb. 3 at Mercedes-Benz Stadium in downtown Atlanta and is one of many major events where the MSU fleet will appear in 2019. Since its introduction in 2008, the MSU has become a key component of increasing accessibility and support to operators around the world.
“Having pioneered the mobile support concept, Textron Aviation continues to lead the industry in ground-based support, and today we offer our customers business aviation’s largest fleet of MSUs,” said Kriya Shortt, senior vice president, Customer Service. “Supporting events like the Super Bowl is one example of our commitment to factory-direct access for our customers, no matter where they fly.”
Last year, Textron Aviation strengthened its investment in locally based customer service by adding four new MSUs in North America, growing the company’s presence to more than 60 worldwide. The specially outfitted trucks carry tooling and equipment found in the company’s service centers and are staffed by experienced technicians. MSUs support unscheduled maintenance on Citation, King Air and Hawker aircraft and perform limited inspections, engine tire and brake service.
In addition to a growing MSU fleet, each of Textron Aviation’s 18 service centers are staffed with specialized go-teams exclusively dedicated to mobile service reinforcements. MSUs as well as the company’s four rapid response aircraft can be dispatched through 1CALL, a team of AOG and product specialists providing prioritized service and support during unscheduled maintenance events.
About Textron Aviation Inc.
Textron Aviation Inc. is the leading general aviation authority and home to the Beechcraft, Cessna and Hawker brands, which account for more than half of all general aviation aircraft flying. The Textron Aviation brands represent unrivaled innovation, performance and leadership in the industry, and offer an unmatched value proposition rooted in the total ownership experience. Leveraging unparalleled speed-to-market, Textron Aviation provides the most versatile and comprehensive business and general aviation product portfolio in the world through five principal lines of business: business jets, general aviation and special mission turboprop aircraft, high performance piston aircraft, military trainer and defense aircraft and a complete global customer service organization. Textron Aviation has delivered more than 250,000 aircraft in over 143 countries. Its broad range of products include such best-selling aircraft as Citation business jets, King Air and Caravan turboprops and T-6 military trainer aircraft, all of which are backed by the industry’s most capable global service network. For more information, visit www.txtav.com
About Textron Inc.
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Arctic Cat, Textron Systems, and TRU Simulation + Training. For more information, visit: www.textron.com.
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