WICHITA, Kansas, October 22, 2012 — Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company, has today signed agreements renewing the appointment of Jet Aviation’s operations in Dusseldorf, Germany, and Zurich, Switzerland, as Citation Authorized Service Facilities.
The extension of Cessna’s relationship with Jet Aviation is the latest development in Cessna’s drive to expand its customer support network in Europe. The company recently launched new Cessna-operated Citation Service Centers in Doncaster, United Kingdom, and Valencia, Spain, which complement existing Citation-operated Service Centers in Paris, France, and Prague, Czech Republic.
Joe Hepburn, Cessna senior vice president, Customer Service, said: “With more than 1,000 Citation business jets operating in Europe, our focus is on providing Cessna’s current and future customers with the best aftermarket support in the industry. Jet Aviation has been an effective customer support partner for Cessna and we look forward to our continued partnership.”
Cessna now has a total of 13 factory-operated Citation Service Centers across Europe, the United States and Singapore. Cessna’s global Citation Service Center network also includes the ServiceDirect initiative, through which the company operates 22 Mobile Service Units in the United States, Canada and Europe, and provides further field support through Cessna’s AOG Go Teams, Air Response Team, HomeService and Temporary Personnel Support.
Cessna is the world's leading general aviation company. Since its inception in 1927, Cessna has designed, produced and delivered more than 193,500 airplanes around the globe. This includes more than 6,300 Citation business jets, making it the largest fleet of business jets in the world. Today, Cessna has two principal lines of business: aircraft sales and aftermarket services. Aircraft sales include Citation business jets, Caravan single-engine utility turboprops, single-engine piston aircraft and lift solutions by CitationAir. Aftermarket services include parts, maintenance, inspection and repair services. In 2011, Cessna delivered 689 aircraft, including 183 Citation business jets, and reported revenues of $2.990 billion. More information about Cessna Aircraft Company is available at cessna.com.
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. More information is available at textron.com.