SINGAPORE (Feb. 14, 2012) – Hawker Beechcraft Global Customer Support (GCS) today announced that beginning Feb. 1, 2012, the company will offer MedAire’s Medical Safety Program to its SupportPlus service plan for new Hawker and Beechcraft jet and turboprop aircraft that enroll in SupportPlus. This program is in addition to the current MedAire entitlement program Hawker Beechcraft provides to new aircraft owners.
“Hawker Beechcraft is dedicated to improving the value of our aircraft by employing products and services to simplify the ownership experience, reduce operating costs and increase resale value,” said Christi Tannahill, Hawker Beechcraft senior vice president, Global Customer Support. “A key component of this value is the safety and well-being of our customers and their passengers. The addition of the MedAire Safety Program to our SupportPlus offering helps us achieve this goal.”
SupportPlus is Hawker Beechcraft’s maintenance and parts service plan designed to simplify the ownership experience. Owners will receive an additional four years of Medaire MedLink membership, recurrent training vouchers and refurbishment of their aircraft first aid kit on an annual basis.
“Hawker Beechcraft continues to lead the industry in their commitment to the customer experience,” said Grant Jeffrey, CEO of MedAire. “The inclusion of MedAire membership services in SupportPlus provides owners and their passengers medical and travel support beyond their aircraft. The ownership experience and value follows them, even traveling commercially, in the U.S. and abroad.”
Headquartered in Wichita, Kan., Global Customer Support is dedicated to improving the value of Hawker Beechcraft aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of five functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers), Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications) and Global Mission Support (government business and special mission maintenance/training support).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special-mission, light attack and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.
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