WICHITA, Kan. (Jan. 24, 2011) – Hawker Beechcraft Global Customer Support today announced its Quick Response Team will provide support at three upcoming worldwide events including the Davos World Economic Forum, Jan. 26-30 in Klosters, Switzerland; Super Bowl XLV on Feb. 6 in Dallas, Texas; and the Daytona 500 NASCAR race on Feb. 20 in Daytona Beach, Fla. The Quick Response Team was introduced last year to provide on-site technical expertise and immediate support to Hawker Beechcraft owners and operators at popular business, political, sporting and lifestyle events.
“We received outstanding feedback from our owners and operators who attended these events last year and are pleased to provide this added level of service again in 2011,” said Christi Tannahill, HBC vice president, Global Customer Support. “This year we will also unveil additional resources designed to further improve the Hawker Beechcraft ownership experience. We’re excited to offer a preview of our expanded ‘toolkit’ at a pilot reception at the Signature Flight Support facilities at Dallas Love Field on Super Bowl Sunday, Feb. 6.”
Hawker Beechcraft’s Quick Response Team features highly experienced technical support personnel pre-positioned to provide assistance to Hawker Beechcraft aircraft owners and operators as they travel to and from large domestic and international events. The team leverages the resources of the company’s Global Customer Support group, including strategically positioned parts and service center resources.
Aircraft operators attending these events can action a Hawker Beechcraft Quick Response Team by dialing 866.AOG.HELP (866.264.4357).
Headquartered in Wichita, Kan., Hawker Beechcraft Global Customer Support (GCS) is dedicated to
improving the value of HBC aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of four functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers) and Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.
This release may contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. All statements, other than statements of historical fact, including statements that address activities, events or developments that we or our management intend, expect, project, believe or anticipate will or may occur in the future are forward-looking statements. Forward-looking statements are based on management’s assumptions and assessments in light of past experience and trends, current conditions, expected future developments and other relevant factors. They are not guarantees of future performance, and actual results may differ significantly from those envisaged by our forward-looking statements. Among the factors that could cause actual results to differ materially from those described or implied in the forward-looking statements are general business and economic conditions, production delays resulting from lack of regulatory certifications and other factors, competition in our existing and future markets, lack of market acceptance of our products and services, the substantial leverage and debt service resulting from our indebtedness, loss or retirement of key executives and other risks disclosed in our filings with the Securities and Exchange Commission.