ATLANTA (Oct. 19, 2010) – Hawker Beechcraft Services (HBS) today announced it is offering automated flight information reporting on fielded Hawker 125 series business jets (900XP, 850XP, 800XP and 750) through an agreement with AeroMechanical Services, Ltd. (which markets products and services under the brand name FLYHT).
The monitoring service – Automated Flight Information Reporting System (afirs™) and supporting infrastructure, UpTime™ – can help ensure operational readiness by recognizing and transmitting relevant engine and aircraft data that, if left undetected or unaddressed, might otherwise result in an unscheduled maintenance event and impact aircraft availability and dispatch reliability. In addition, Hawker Beechcraft is equipping its demonstrator aircraft with the system to allow the company to educate customers on system utilization.
“By installing the afirs/UpTime system, our operators can be proactive about troubleshooting maintenance issues and taking necessary actions to reduce unscheduled downtime,” said Christi Tannahill, HBC vice president, Global Customer Support. “Our customers will have real-time access to experts with no gaps in coverage and we’ll be able to deliver a new dimension of customer service and safety.”
FLYHT’s afir collects, analyzes, and delivers aircraft health and status, including position, to operator-designated internet (IP) addresses from any location globally via the Iridium satellite constellation and FLYHT’s UpTime web-hosted data delivery system. Satcom voice and real time connectivity for Electronic Flight Bag (EFB) applications are also available. The system processes critical engine and aircraft parameters, as well as aircraft status. Airframe and engine data that exceed limits designated in the Aircraft Flight Manual or specified by the operator are transmitted via afirs/UpTime to one or more IP addresses, designated by the operator. The transmission is completed in less than 15 seconds, without requiring pilot action. For situations requiring detailed analysis, as well as position and aircraft status, data can be sent to any IP address, either automatically based upon pre-established conditions, or by instructions from ground-based personnel or the flight crew. Optional fuel management programs and Iridium voice service can also be added.
Representatives from Global Customer Support will be available at the National Business Aviation Association (NBAA) Annual Meeting & Convention at HBC’s booth #947 in Hall B of the Georgia World Congress Center throughout the show.
Headquartered in Wichita, Kan., Hawker Beechcraft Global Customer Support (GCS) is dedicated to improving the value of HBC aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of four functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers) and Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.
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