Global Customer Service and Support realign field service representatives
GENEVA, Switzerland (May 11, 2009) – In order to better serve customers and provide improved support within the European and Eastern European regions, Hawker Beechcraft Corporation (HBC) today announced a realignment of its Global Customer Service and Support field service representatives. Field service representatives are the first point of contact for all in-service related inquiries and support and are trained to offer guidance on aircraft models.
“Our field service representatives serve as a direct connection to HBC’s product support system,” said William (Bill) Brown, president, Hawker Beechcraft Global Customer Service and Support. “As our fleet of aircraft in Europe increases, we will continue focusing on ways to provide the best service and support to our customers located there and in all parts of the world.”
Hawker Beechcraft’s field service representatives for Europe are as follows:
- Phill Thorp – Field Service Representative for the United Kingdom, Republic of Ireland and
- Mark Reynolds – Field Service Representative for Southern Europe, France, Switzerland
and North Africa
- Miles Rittey – Field Service Representative for Eastern and Central Europe, Germany
- Hans May – Propeller products support, Europe, Eastern, Central, Southern Europe and North Africa
- Mark Saunders – Avionics Support for all regions
Contact information for HBC field service representatives is available on the HBC Web site at
Hawker Beechcraft Corporation is the world’s leading business, special-mission and trainer aircraft manufacturer – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan., Little Rock, Ark. and Chester, England, U.K. The company leads the industry with a global network of more than 100 factory- owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.
This release may contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. All statements, other than statements of historical fact, including statements that address activities, events or developments that we or our management intend, expect, project, believe or anticipate will or may occur in the future are forward-looking statements. Forward-looking statements are based on management’s assumptions and assessments in light of past experience and trends, current conditions, expected future developments and other relevant factors. They are not guarantees of future performance, and actual results may differ significantly from those envisaged by our forward-looking statements. Among the factors that could cause actual results to differ materially from those described or implied in the forward-looking statements are general business and economic conditions, production delays resulting from lack of regulatory certifications and other factors, competition in our existing and future markets, lack of market acceptance of our products and services, the substantial leverage and debt service resulting from our indebtedness, loss or retirement of key executives and other risks disclosed in our filings with the Securities and Exchange Commission.