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Textron Aviation: A Customer Experience

“Humanity is a lovely thing to be said about you as a company,” Nicole Kidman says as she sits next to her husband, Keith Urban. “Incredible understanding and willingness.”

Through the years, Keith Urban and Nicole Kidman developed a relationship with Textron Aviation and say that relationship is echoed each time they work with those at the company.

“Literally been our experience from the beginning to now,” Keith says. “It’s just something you have to see. It’s not hyperbole. It’s a real thing that we’ve been able to see, so we’re thrilled.”

The couple sat down with Textron Aviation to talk about the relationship they’ve formed with the company and why working with good people is important. Keith and Nicole say it was clear forming meaningful relationships was a priority for this company and every interaction proved that to be true. They’ve experienced people at all levels and say they appreciate the genuine, trustworthy nature of each person. Keith adds there’s a reason Citation has been a name known for years. Experience, professionalism, reliability and synergy are apparent at Textron Aviation, and for a customer, that made all the difference.

Hear more from the couple in the video above.

“It’s a company that’s been around a long time too and I love that expression you know, we’re not good because we’re old, we’re old because we’re good. Speaks volumes,” he said.