WICHITA, Kan. (Jan. 25, 2012) – Hawker Beechcraft Global Customer Support (GCS) today announced this year’s schedule for its Quick Response Team to provide on-site technical expertise and immediate support to owners and operators at popular business, political, sporting and lifestyle events across the globe.
Aircraft operators attending the following events can action a Hawker Beechcraft Quick Response Team by dialing 866.AOG.HELP (866.264.4357) for North America and +44(0)1244 523654 for international events:
- Davos World Economic Forum, Jan. 25-29 in Klosters, Switzerland
- Super Bowl XLVI on Feb. 5 in Indianapolis
- Daytona 500 NASCAR race on Feb. 26 in Daytona Beach, Fla.
- Masters Golf Tournament, April 5-8 in Augusta, Ga.
- Indianapolis 500 auto race on May 27 in Indianapolis, Ind.
- Summer Olympics, July 27-Aug. 12 in London
“We’ve positioned more than 1,000 customer support professionals worldwide, empowered with the tools and authority to get the job done,” said Christi Tannahill, senior vice president, Global Customer Support. “The Quick Response Team is one of several ground and air support teams improving the Hawker Beechcraft ownership experience by offering immediate response to AOG situations.”
Hawker Beechcraft’s Quick Response Team features highly experienced technical support personnel pre-positioned to provide assistance to Hawker Beechcraft aircraft owners and operators as they travel to and from large domestic and international events. The team leverages the resources of the company’s Global Customer Support group, including strategically positioned parts and service center resources.
Headquartered in Wichita, Kan., Global Customer Support is dedicated to improving the value of Hawker Beechcraft aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of five functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers), Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications) and Global Mission Support (government business and special mission maintenance/training support).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission, light attack and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.
This release may contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. All statements, other than statements of historical fact, including statements that address activities, events or developments that we or our management intend, expect, project, believe or anticipate will or may occur in the future are forward-looking statements. Forward-looking statements are based on management’s assumptions and assessments in light of past experience and trends, current conditions, expected future developments and other relevant factors. They are not guarantees of future performance, and actual results may differ significantly from those envisaged by our forward-looking statements. Among the factors that could cause actual results to differ materially from those described or implied in the forward-looking statements are general business and economic conditions, production delays resulting from lack of regulatory certifications and other factors, competition in our existing and future markets, lack of market acceptance of our products and services, the substantial leverage and debt service resulting from our indebtedness, loss or retirement of key executives and other risks disclosed in our filings with the Securities and Exchange Commission.